Terms of Service

CalcuCloser is provided by Anna Sivén, trading under the Velisi brand ("we", "us"). By purchasing or using a paid CalcuCloser subscription, you enter into an agreement with Anna Sivén for use of the service. You can reach us at anna@velisi.io.

You must be of legal age to enter a contract, and if you are using CalcuCloser on behalf of a company you confirm you have authority to bind that company. You are responsible for keeping your login credentials confidential and for all activity under your account. Account information you give us must be accurate and kept up to date.

CalcuCloser lets you record sales, calls, meetings, offers, objections and goals, and calculates commission, close rate, show rate, pay periods, forecasts and related performance figures from the data you enter. Figures shown are calculated from your own inputs and are for your own tracking. They are not accounting, tax, legal or financial advice, and they do not replace your employer's official payroll or commission records.

CalcuCloser is sold as a recurring subscription:

• Solo: $19 per month, or $190 per year.
• Team: $15 per seat per month, or $150 per seat per year.

Annual plans are priced at ten months for twelve, so an annual plan effectively includes two months free. Team plans are charged per seat, based on the number of seats you select. Current prices are always shown on the pricing page and at checkout before you pay.

Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from your billing page or through the customer portal. When you cancel, your access continues until the end of the period you have already paid for, and no further charge is taken. Changing seats or plan takes effect according to the proration rules applied at checkout.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. We do not process card payments ourselves.

Payment, billing, tax and refund mechanics are governed by Paddle's Buyer Terms. Our own refund handling is described in our Refund Policy.

Some existing accounts hold a founding member entitlement that gives continued access at no cost. Complimentary access may also be granted separately at our discretion. These entitlements apply to the specific accounts that hold them, are not transferable, are not offered as a general acquisition offer to new customers, and can be withdrawn if the account is used in breach of these terms.

You must not:

• use CalcuCloser unlawfully, fraudulently or for spam;
• infringe anyone's intellectual property or privacy rights;
• upload malware, probe, scan or otherwise interfere with the security of the service;
• scrape, reverse engineer, resell or redistribute the service;
• circumvent seat limits, billing or other technical restrictions.

You keep ownership of the data you enter. You grant us a limited licence to host and process it solely to provide the service to you and, where you belong to a team account, to the manager of that team. You are responsible for having the right to enter any customer or third-party information you record, and for complying with your employer's policies and applicable privacy law when you do so.

We retain all rights in CalcuCloser, including its software, design, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use the service within the plan you have purchased.

We work to keep CalcuCloser available, but we do not guarantee uninterrupted or error-free operation. We may update, add or remove features over time. If we make a material adverse change to these terms or to a paid plan, we will let account holders know by email or in the application.

To the fullest extent permitted by law, the service is provided as is and we disclaim all implied warranties, including merchantability and fitness for a particular purpose. Calculations depend on the accuracy and completeness of the data you enter.

To the extent permitted by law, we are not liable for indirect, consequential or special damages, including lost profits, lost commission, lost data or lost goodwill. Our aggregate liability is limited to the fees you paid for the service in the twelve months before the claim. Nothing in these terms excludes liability for fraud, death or personal injury, or any other liability that cannot be excluded by law.

You will indemnify us against claims arising from your unlawful use of the service, from content you enter, or from your breach of these terms.

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated policy violations. You may stop using the service at any time. After termination we delete or anonymise your data in line with our Privacy Policy; ask us before closing your account if you need an export.

Questions about these terms: anna@velisi.io. Billing and refund questions can also be raised directly with Paddle at paddle.net.